A website and WhatsApp assistant that answers common questions from company knowledge and hands off to humans.
Sample case study showing the type of solution STEMSTECH delivers. Client details are illustrative.
A sample AI implementation using retrieval-augmented generation with guardrails, analytics and seamless human hand-off.
Answer repetitive customer questions instantly at any time and capture leads outside office hours.
Answers had to be accurate, based only on approved company information, and escalate sensitive queries to staff.
A RAG-based assistant using the company knowledge base, deployed on the website and WhatsApp, with confidence thresholds, human hand-off and CRM lead capture.
Mobile App
Live vehicle tracking, delivery assignment and proof-of-delivery for a regional logistics operator.
E-Commerce
A marketplace where independent sellers manage products and orders while shoppers enjoy a fast, mobile-first store.
Software
Admissions, fees, attendance, examinations and portals for students, parents and faculty.
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