A website and WhatsApp assistant that answers common questions from company knowledge and hands off to humans.
Client
Sample client (replace with a real project)
Industry
Corporate
Services
AI & Automation, Chatbot, Integration
Timeline
6–8 weeks (typical)
Sample case study showing the type of solution STEMSTECH delivers. Client details are illustrative.
Project Overview
A sample AI implementation using retrieval-augmented generation with guardrails, analytics and seamless human hand-off.
Client Requirement
Answer repetitive customer questions instantly at any time and capture leads outside office hours.
Challenge
Answers had to be accurate, based only on approved company information, and escalate sensitive queries to staff.
Our Solution
A RAG-based assistant using the company knowledge base, deployed on the website and WhatsApp, with confidence thresholds, human hand-off and CRM lead capture.
A clear, trustworthy dashboard experience that makes portfolios and transactions easy to understand.
Figma
Design Tokens
React (handoff)
View Case Study
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